Terms of Service
What MowBrokers is
MowBrokers is a marketplace that connects homeowners in North Alabama with independent lawn care companies. MowBrokers does not mow, apply products or perform any yard work. Each provider is an independent business responsible for the work it performs, carries its own general liability insurance and holds a city business license. Providers that apply fertilizer, weed control or any pesticide or herbicide hold the Alabama Department of Agriculture & Industries Horticulture Professional Services license in the Ornamental & Turf Pest Control (OTPS) category.
Prices and payment
Prices shown are each provider's posted rates for the yard details you enter (lot size, terrain and which parts of the yard to mow). Your price is locked when you book. Your card is saved through Stripe and charged after each completed visit. Inspection jobs such as sod installation, irrigation repair, tree and stump removal and drainage work are quoted separately by the provider. If the yard details you entered are materially wrong, the provider may ask to re-price before the first visit, and you may cancel without charge. Prices for lots over two acres are guide prices, confirmed on site.
Visits and service reports
Your provider agrees to call you within one business day of booking. If they don't, MowBrokers may match you with another vetted provider at the same or a lower price and will tell you before your first visit. After each visit, your provider records what was done, and you receive a service report. Add-on services (for example fertilizer and weed control, core aeration, fall leaf cleanup or shrub trimming) are billed after each visit at the price shown when you add them. Weather may move a scheduled cut; your provider will reschedule.
Season prepay
If you choose season prepay, the discounted price for the next 12 months of covered services is charged at your first visit of that service year. If you cancel, the unused value of the prepay is refunded to your card. Prepay renews at the first visit after the prepaid year ends unless you switch back to paying per visit from your account page.
Credits and referrals
Referral and goodwill credits have no cash value, cannot be transferred, and are applied automatically against future charges. A referral credit is issued to the referring customer after the new customer's first paid visit. Referrals within the same household do not qualify. MowBrokers may change or end the referral program at any time; credits already issued remain valid.
Reviews
Only customers who have had a visit can review their provider. Reviews show your first name and last initial. MowBrokers may hide reviews that contain personal information, abusive language or content unrelated to the service; hidden reviews do not count toward ratings. Providers cannot pay for or remove honest reviews.
Re-service guarantee
If a scheduled cut is missed or done poorly, or weeds come back between treatment visits, your provider comes back within two business days at no charge. Request a re-service through your booking page.
Cancelling
You may pause or cancel a plan at any time from your account page or by replying to any MowBrokers email. Nothing is charged while a plan is paused. Visits already completed are not refunded, except as described under Season prepay.
Provider Terms
Providers agree to honor their posted prices adjusted only by MowBrokers' published terrain and coverage factors (and, for add-ons priced by lot size, the published lot factors); to keep their business license, insurance and, if offering treatments, their ADAI Horticulture Professional Services license and OTPS certified operator current; to accept payment only through MowBrokers for customers introduced by MowBrokers for [24] months after introduction; to perform free re-service under the guarantee; and to pay MowBrokers its published commission on each payment, deducted automatically.
Text messages
Seasonal offer emails can be turned off from your account page at any time. If you opt in, we send booking-related texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Contact: [SUPPORT EMAIL] · [MAILING ADDRESS]